HIPAA-Compliant Communications for Your Entire Team
Every message your team sends about a client is potentially a HIPAA communication. Auxlia sets up the email, messaging, and telehealth platforms that protect client privacy: and keeps your organization from inadvertently violating federal law.
What's Included
Who This Is For
Organizations that currently use personal Gmail or standard phone texts to communicate with clients
Providers adding telehealth services for the first time
Organizations whose staff use unapproved messaging apps for clinical communication
Our Process
01
Communications Audit
We review your current communication tools and practices.
02
Platform Selection
We recommend compliant email, messaging, and telehealth platforms.
03
BAA Execution
Business Associate Agreements with all communication vendors.
04
Setup & Configuration
All platforms configured and accounts created.
05
Staff Training
Training on compliant communication practices.
06
Policy Documentation
Written Communication Policy for DBH and CARF compliance.
Related Services
Compliance-Ready IT Infrastructure
Technology stack review and setup aligned to DBH, CARF, and Medicaid requirements: secure file storage, BAAs with vendors, staff device policies, and audit trail documentation.
Learn moreSoftware Selection & Setup
Guidance on selecting, configuring, and onboarding HIPAA-compliant software: EHR platforms, telehealth tools, billing systems, and productivity suites tailored to your service type.
Learn moreDBH Certification
Complete Ohio Department of Behavioral Health certification support: Policies & Procedures Manual, Employee Handbook, org chart, job descriptions, application support, and site visit preparation.
Learn more